0

Return Policy

14-Day Return Policy

  1. Eligibility
    • Returns are accepted within 14 days of the delivery date.
    • Items must be unused, unworn, and undamaged.
    • All original tags must be attached.
    • Items must be returned in their original packaging.

  2. Items Not Eligible for Return
    • Items showing signs of wear, use, washing, or alteration.
    • Items returned without original tags or packaging.
    • Final sale items, gift cards, or promotional items (if applicable).

  3. Return Process and Customer Responsibilities
    Step 1: Customer uses contact button to request a return.
    Step 2: Customer provides order number and reason for return.
    Step 3: Upon approval, customer receives return instructions.
    Step 4: Customer is responsible for all return shipping costs. Shipping fees are non-refundable.
    Step 5: Customer ships item back using a trackable shipping method. We are not responsible for lost or damaged return shipments.
    Step 6: Once the return is received and inspected, we will notify the customer.

  4. Refunds
    • Approved refunds are issued to the original payment method.
    • Allow 5–10 business days for processing after approval.

  5. Exchanges
    • Exchanges may be processed as a return + repurchase.
    • Customer follows the return steps above and places a new order for the desired item.